104 Error on Mac for SpaceSaver

This is usually a file access issue. If you have Trend Micro you can follow these steps below. If you don’t own Trend Micro please reach out to support.

For Trend Micro this is a one time process to exclude SpaceSaver from scans on your computer

1. Open Trend Micro Internet Security (Applications > Trend Micro)

2. Go to Trend Micro Internet Security > Preferences (in the menu bar – top left hand corner)

3. Click the lock button in the lower left and enter your system admin password

4. Click “Edit the List…” for “Files Not Scanned:”

5. Click the “Folders” section.

6. Click the “+” button.

7. Then push “Command” + “Shift” + “.” to reveal hidden files/folders.

8. Browse to /Users/YOUR USERNAME/Library/Preferences/SpaceSaver

9. Click Add. You must add the WHOLE SpaceSaver folder

10. Click Done, then OK

Now relaunch SpaceSaver and you’ll be up and going!